Privacy Policy

Last updated: August 10, 2026

This Privacy Policy explains how SSDM EDUCATION PRIVATE LIMITED, operating Kid Books Store, collects, uses, stores, and shares personal information when you use this website, contact us, create an account, or place an order.

1. Information we collect

• Identity and contact details, including name, email address, telephone number, billing address, and delivery address.
• Order and transaction information, including products ordered, order value, payment status, returns, and support history.
• Account information, preferences, and communications that you send to us.
• Technical information such as IP address, browser type, device information, cookies, and website activity.

2. How we use information

We use personal information to process and deliver orders, provide account and customer support, handle returns and refunds, prevent fraud, secure the website, maintain business records, comply with legal obligations, and improve the store. Marketing communications are sent only where permitted, and you may opt out at any time.

3. Payments

Payments may be processed by third-party payment providers. We receive transaction status and limited payment-related details needed to complete the order, but we do not intentionally store full card numbers or payment authentication credentials on this website.

4. Cookies and analytics

We use essential cookies for cart, checkout, account, security, and site operation. We may also use analytics or preference cookies to understand site usage and improve performance. Browser settings can block or delete cookies, although essential store functions may then be unavailable.

5. When information is shared

We share only the information reasonably necessary with service providers such as payment processors, delivery partners, hosting and security providers, website support providers, and professional advisers. We may also disclose information when required by law, regulation, legal process, or a valid government request. We do not sell personal information.

6. Data retention

Information is retained only for as long as reasonably necessary for the purposes described above, including order support, accounting, fraud prevention, dispute resolution, and legal compliance. Retention periods vary according to the record and applicable law.

7. Security

We use reasonable administrative, technical, and organisational safeguards designed to protect personal information. No online system can be guaranteed completely secure, so customers should protect their account password and notify us of suspected unauthorised use.

8. Children

Our products are intended for children, but purchases and account creation must be completed by an adult. We do not knowingly ask children to submit personal information without appropriate involvement from a parent or guardian.

9. Your choices and rights

Subject to applicable law, you may ask to access, correct, update, or delete personal information, withdraw consent where processing relies on consent, or raise a concern about how information is handled. We may need to verify identity before acting on a request.

10. Policy changes

We may update this policy when our services, legal obligations, or data practices change. The updated date at the top identifies the latest version.